We offer FREE shipping within Australia (Australian capital cities and major metro areas.) on all treadmills, cross trainers, exercise bikes, rowing machines, weight machines, and ifit products listed on this website. If you have any concerns your delivery address is outside of our free network please call 1800 993 770 to check before ordering.
We do not deliver to islands.
*FREE shipping not available on the X11i, X22i and X32i Incline Trainers, Commercial 1750, 2450 and 2950 Treadmills. S22 Studio Bike and Fusion CST.
The majority of deliveries will be carried out during business hours
We send small items via Australia Post and large items via courier transport.
Please note that products are shipped directly from our Sydney and Brisbane Logistics Providers and are not available for collection.
Orders are normally shipped 1-2 business days from receiving payment.
Below are approximate delivery times for areas across Australia:
Once your order has been dispatched from our Logistics centre, we will send an email to you with your order tracking number.
Our delivery company will be in contact with you by phone to organise a convenient time to deliver your product to your door. If you are unable to answer the phone when our delivery driver calls you, they will leave a message with their return phone number and they will keep trying to contact you periodically to organise a suitable time for delivery.
The delivery company will only deliver the product to your door, unless special arrangements have been made e.g. technician install.
In most cases the delivery company will not deliver on the weekend or on public holidays.